Privacy Policy

Last updated: 22 May 2025  |  Effective date: 22 May 2025  |  Domain: voidrush.pro

VoidRush Media Pty Ltd (ABN 47 123 456 789) ("VoidRush", "we", "us", or "our") operates the website located at voidrush.pro. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, subscribe to our newsletter, or contact us through any of our communication channels.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, and phone number when you submit our contact form or subscribe to our newsletter.
• Usage data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs collected automatically when you use our website.
• Communications: the content of messages you send us via our contact form or by email.
• Cookie data: information collected through cookies and similar tracking technologies as described in our Cookie Policy.

We do not collect sensitive information such as health data, financial account details, or government identifiers.

2. How We Collect Information

We collect personal information directly from you when you:

• complete and submit the contact form on voidrush.pro;
• subscribe to our email newsletter;
• send us an email at [email protected];
• interact with our website (automatically via server logs and cookies).

3. How We Use Your Information

We use the information we collect for the following purposes:

• to respond to your enquiries and provide customer support;
• to send you our newsletter and editorial updates (only where you have subscribed);
• to improve the content, functionality, and user experience of voidrush.pro;
• to analyse website traffic and usage patterns using aggregated, anonymised data;
• to comply with our legal obligations under Australian law.

We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected without your consent.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist us in operating our website and delivering our newsletter (e.g., email service providers), subject to confidentiality obligations.
• Legal requirements: where required by law, court order, or governmental authority in Australia.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

Your personal information is stored on secure servers located in Australia or in countries with equivalent privacy protections. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of information transmitted to or from our website.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months.

7. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have the right to:

• access the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• make a complaint if you believe we have breached the APPs;
• opt out of receiving marketing communications at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Cookies

Our website uses cookies to enhance your browsing experience. For full details on the types of cookies we use and how to manage them, please refer to our Cookie Policy.

9. Third-Party Links

VoidRush may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, VoidRush Media Pty Ltd, Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 9000 1234

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).